I am very happy with my purchase of a brand new Mazda CX-5! Tyler Phelps was very helpful and patient with us through negotiations and I am so glad I got all the bells and whistles at a price I could afford. Ray was great in the finance department and I couldn’t believe how fast I got out of there without being pressured to by extra warranties!
I went in with a budget and a general idea of the type of car I'd like. They were very helpful, and never tried to upsell me on anything, but let me know what was available. I left with a car far better than I had expected, and still well within my original budget. I purchased a Mazda 3 that had been returned from a lease. It was used, but everything about it seemed new (only 30,000 miles)
Checked 'Flash' for a tire alert. We decided on an oil change too. Then what the heck, change the air filter & get wipers too. The dealership did this all even though we didnt have an appointment.
Great job, extremely professional, car very clean when out for test driving and when I got it next morning
We had a great experience working with Tyler Phelps today! My husband and I have a lot of experience buying and trading cars and I can say that Tyler did everything he could to help us get the car we wanted at the price point that we felt was fair. He exercised a great deal of patience with us as we waffled about our decision for half of the day. I now have a beautiful CX-5 that I am much happier with than the RAV4 I had before!
The staff was extremely friendly and didn’t try to up sell any services that were not needed.
I can honestly say that before I visited this establishment I had little to no hope in car dealerships. A single young mom of 2 who is desperately in need of a car and had just got rejected By North Coast Auto Mall I was on my way to go and get a undependable car because I thought that's all that I was worth at the time until I met Sam Houston. I was literally walking down the street away from North Coast with a cup of tepid coffee and a very sad demeanor because I knew that if I did not get a vehicle soon I would lose my job. Sam was outside and happens noticed me walking by and we engaged in a conversation which led to him trying 4 and finally succeeding in being able to get me financed for a vehicle. I have insufficient credit which is why no one wanted to deal with me or help me but Sam and his boss try their best to make sure that I left with a car and I DID. So now not only am I able to drive to the places that I need to go, I am also on the way to building my credit for future purposes, and when I'm ready for another car Sam Houston will be the go-to guy. Thank you so much Mazda of Bedford for your exemplary services and giving me a chance to prove that I can be reliable??????
I recently bought a CX-5 from them and worked with Sam Houston. He was very thorough and helped guide me through the process without being pushy. He's also helped me after the car buying process with add ons to the car. I would recommend this dealership and salesman to family and friends.
I had a great experience with Sam Houston at Mazda of Bedford! He was efficient and kind, and helped me get a great used vehicle.
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