Great great place
Good place, was taking my car there for service for years.
I was here looking for a s3 hatchback in June of 2016. My dad and I came in and had great service. Ted (Edward) Ross answered my questions and explained the Pros and Cons of each model. He did not try to up sell in anyway or BS me! He was extremely kind and informative. Following my lease, I've reached out to Ted, SEVERAL times with questions about my lease, repairs, wheel key locks etc. He was extremely responsive and friendly. A great guy to have on your side when you make such a serious financial commitment to lease a brand new car. I'm glad I can trust him, and Mazda of Bedford. Thank you
Brian was simply a pleasure to deal with and was extremely knowledgeable with all the various Mazda models. I came in on my lunch hour and knew exactly which car we wanted since I had done much research online and at other dealers. The exact car (color and options) we wanted had actually sold that morning but Brian was able to work with the sales manager to find an identical car from another dealer and we able to close the deal in less than an hour! The car was shipped in from the other dealer within two days! I feel we got a great deal and there was no back and forth nonsense that you normally get when buying a new car. They gave us a fair trade-in as well. We love the car (2017 CX-9) and everyone who sees it can't believe how nice it is!
In January 2017, fresh from the Detroit Auto Show, I came to look at Mazda vehicles. I was not prepared to buy at that time, but I wanted to prepare myself should my aging Mazda 3 hatchback fail. The salesman was knowledgeable about Mazda vehicles and with many competing makes and models. He took a thorough assessment of what my needs were to Factor into his reccomendations. There was no sale that day, but the salesman kept up with me every other month or so to check my status and provide updates In June I returned to the dealership with intent to buy. We even extended the test drive to ensure that the new larger vehicle would fit into the garage of my older home. The transaction was low stress and low pressure with a focus on determining the appropriate vehicle for my situation . The process was seamless.
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